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5 Tips for Work Life Alignment, Not Balance

Benjamin Lichtenwalner, 1 Comments

Aligning Work and Personal Life
Do you go home every work night feeling drained, with no energy left for your family, friends and other personal activities? While this is normal on occasion, it should not be the norm. Too many people believe the solution is work/life balance. Yet have you ever met someone that has found the perfect balance where work never comes up at home and home life never comes up at work? In contrast, many people have found the perfect work/life alignment. Work/life alignment occurs when one is equally comfortable at work and outside the office, handling both personal and professional activities in either environment. It's amazing how much more energy and enjoyment one finds when they stop trying to balance their work and personal life and focus instead on aligning the two.


Below are 5 tips that help me achieve greater alignment:
  1. Be Yourself at Work
  2. Work for a Mission You Believe In
  3. Prioritize Your Work
  4. Find a Boss You Trust
  5. Establish Friendships at Work
1. Be Yourself at Work
Are you putting on a different face when you go to work? The business term is a lack of diversity or individual acceptance. We're not talking just about skin color, religious beliefs or personal lifestyle. Instead, we're talking about who you are at the core. You could be in a room full of people that look like you, have similar philosophies and even follow the same interests outside of work. However, you could be miles apart in your personalities. You may be a boisterous, outgoing individual, who likes to tell it like it is. Meanwhile, your coworkers may discourage this in preference of a calm demeanor, a quiet office or a more formalized interaction. Neither approach is right or wrong, just different. One may be more appropriate than another for certain companies. Regardless, you need to find the environment where you can be yourself to be happiest. Personality tests, like the Myers Briggs Personality Type Indicator can help you better identify and align your personality with others.

Howard Behar, former president of Starbucks Coffee International wrote about a similar challenge early in his career. After a big promotion, the CEO of the furniture company where he worked pulled him aside and told him how, now that he was an executive, he needed to stop wearing his heart on the sleeve so much. Behar was crushed as he tried to contain his attitude, bottling up his personality and forcing himself to act like someone he was not. He was uncomfortable and unhappy every day. In the end, Behar left that company and joined Starbucks, where he helped the company become an amazing success - all while being himself and wearing his heart on the sleeve. Two for-profit companies, one allowed him to be himself, resulting in remarkable success for both Behar and the company. The other company you've likely never heard of before.

2. Work for a Mission You Believe In
Where you work does not have to be an altruistic non-profit, but it needs to have a mission in which you believe. Do you work for a company that makes clothes, or a company that improves people's lives, by providing the fashions that make them look good, feel more confident and be more comfortable? Does your company have moral and ethical standards that align with your own? Even if the company does not produce products you use or fully comprehend, it may have a mission to support non-profits, benefit the community in which it is located or otherwise provide some greater good to the world through a mission you can believe in. If it does not, how can you justify the effort you put into that company? And if you can't reasonably justify your work for some greater good than your financial income, you'll always feel like you're spending too much time at the office.

Now, if you can't find a mission at your company you believe in, must you leave that company? Perhaps, but not necessarily. First, try creating that mission. Perhaps organize the next community support event or non-profit fund raising campaign. Whatever your passion, chances are there is some way you can create a mission within or closely aligned to your company. If not, then yes, maybe it is time to find another employer with a mission that moves you.

3. Prioritize Your Work
All too often we believe that to be successful, one must do everything that is asked of them, as quickly as possible. We believe working 60 hours a week, month after month after month assures recognition and success. However, that is often not the case. How many people do you know that work ridiculous hours and ultimately achieved more senior levels? The reality is that the work horse in the room is often appreciated, but rarely promoted. The greatest leaders tend to be those that know how to prioritize. They do not say "no", but simply, "not now". Successful alignment means recognizing that many ideas have great merit and value, but only those with the greatest value should be prioritized against finite resources.

Look at your favorite leaders and mentors, for example. Most successful leaders are not running around in a hectic pace or seemingly under a great deal of stress to address everything possible. Instead, the leaders most people would like to emulate seem calm, cool and collected. These leaders have enough time to do what is right - what they prioritize as most important, now. These are the leaders that have their work and personal life aligned, in part, because they know how to prioritize at the office.

4. Find a Boss You Trust
When you work for someone you respect, both parties benefit. When you are encouraged by a superior and believe they want to help your career, you want to do the same for them. In such a scenario, you will find a way to achieve what your supervisor needs you to get done and often, more. The inverse is also true. When you do not trust your boss or believe they only seek their own success over the team's, you will have little motivation. People with bad bosses find the quickest way, to the easiest solution, to provide just barely what their boss needs. Nobody's going above and beyond for a boss they do not trust.

The book Five Dysfunctions of a Team (on the recommended reading list) explains how trust is at the heart of every team. Without trust, there will be an inattention to results, a fear of conflict, lack of commitment and an avoidance of accountability. Therefore, without trust, there will be little professional success, without success, limited professional fulfillment and your personal life suffers.

5. Establish Friendships at Work
In the last post, I mentioned the Gallup Poll that highlighted the importance of employees having friends at work. This study shows the benefits to the business, such as greater morale, higher levels of quality and strong alignment to the company's mission (for more, see the links above). In addition to the benefits to the employer, there are strong benefits to the employees. Friends at work also provide a support network when one needs to blow off a little steam or has a personal emergency. The friend network improves an employee's ability to feel comfortable at the office and strengthens their feeling of belonging. When a team member has friends around them, the office can shift from just work to a place where they see friends while accomplishing tasks.

Try this for yourself. If you already have friends at work, great - imagine what it would be like without them. Where would you turn to relax and how comfortable would you feel? If you do not have friends at work, try harder. You'll be amazed how anxious some people may be to get to know you on a more personal basis. If you are really not comfortable making friends at work directly, try to at least find some manner of friendship aligned with your work, such as in a professional network.


Too many people today still try to balance separate lives. "Try" is the key word here. Like a teeter-totter, you can not stay perfectly balanced all the time. However, if you seek alignment rather than balance, you find greater, more sustainable results. When you are aligned, you are equally happy addressing personal life at the office and professional matters at home, as necessary. While there will always be a primary focus on one or the other, both will offer equal comfort, confidence and success in any environment. When this occurs, you know you have work-life alignment and not just a balancing act.

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5 Reasons Leaders Should Not Fear Social Media

Benjamin Lichtenwalner, 0 Comments


The best leaders today understand the power of relationships, especially when it comes to business. As a result, most leaders have a strong network of colleagues that, over the years, become friends. These friendships and business partnerships extend online as well. However, many straggling organizations still insist upon blocking traffic to "social sites". In contrast, the best led companies do not fear social media - they embrace it. The strongest leaders leverage the benefits of social technology while addressing the risks in a manner that empowers their teams but protects the company. Below are 5 reasons great leaders should not fear social media and a balanced reflection on the risks.

1. Best Friends At Work
Who still believes that work is impersonal? When was it necessary to ensure that your business contacts are not also friends? Need we remind some organizations of the Gallup Organization's findings from their study of high performing organizations:

Gallup... observed that employees who report having a best friend at work were1:
  • 43% more likely to report having received praise or recognition for their work in the last seven days.

  • 37% more likely to report that someone at work encourages their development

  • 35% more likely to report coworker commitment to quality.

  • 28% more likely to report that in the last six months, someone at work has talked to them about their progress

  • 27% more likely to report that the mission of their company makes them feel their job is important

  • 27% more likely to report that their opinions seem to count at work.

  • 21% more likely to report that at work, they have the opportunity to do what they do best every day.



2. Companies Don't Buy & Sell, People Do
When it comes to major agreements and long term commitments, people do not simply buy something from a company. Instead, they build partnerships and gain understanding from those partners about that company and their products. Then, business partners create mutually beneficial, value generating agreements together. The net result, after years of success on both ends of those deals is a stronger relationship, often extending into friendships. Those friendships can generate trust and efficiency which transcends employers, creates stronger networks and brings value to the next company by which either partner is employed. No longer does a person bring only their experience and skills to a company that hires them, but they bring the skills, experience and trust of their network as well.

3. Who Do You Want in Your Foxhole?
When times get tough, who do you want in your foxhole with you? Someone you only know based on their numbers, contracts, functional requirements and other formalities? Do you really think such an individual will stick their neck out for you or go that extra mile, unless the compensation is there? Or, do you want someone you've known well, whose family you know by name and whose favorite charity you supported last year? If nothing else, it helps to know your business partner's spouse will yell at them if they screw up a deal they committed to you on.

4. Innovation
Structured, internal, corporate innovation alone is too constrained for today's global economy. Innovation does not work well in a vacuum. The more creative outlets and inlets you provide your entire staff, the greater the chance they will discover breakthrough innovations. As your staff listens to their friends complain about how the products your competitors make, fail to meet their needs, they will better understand the implications of your engineering, research & development. The more your teams hear their contacts mention the need for someone to invent a solution to xyz problem, the greater the chance your company will create and solve that new market problem.

5. Mass Dialogue
Never before in history, has the opportunity for mass dialogue existed in such a manner as what social media provides. Print media creates mass, one way communication. Television does the same. Static website are no better. Previous communications technologies equate to shouting at your customers. With social media, feedback mechanisms like rated reviews, number of views and frequency of comments provide a means by which leaders can proactively hear the unified voice that is their consumer mass. This creates, in essence, a platform by which leaders can carry on a mass dialogue, like never before.

Dark Side
Don't get me wrong, their are risks inherent to social media as well. Yes, your employee could reveal some deep, dark, corporate secret. Or, someone claiming to speak on your organization's behalf may slip and act unprofessionally in a business forum. There may even be a greater volume of technical risks, such as computer viruses, worms and social engineering in these mediums. However, the solution to these risks are the same they've always been: education, training, policy and appropriate network security. The solution is not cutting off your company from opportunities for fear of the unknown.

In the end, as technical leaders in your organization, it is up to you to set the expectations of the company with regard to innovative opportunities. This evolution in communication technology is no different. The next time you debate blocking the latest social media site, consider, instead, joining the site and putting your great staff to task in finding the right way to keep that channel open for the corporation to leverage all benefits, without exposing you to the usual risks.




1. http://gmj.gallup.com/content/511/Item-10-Best-Friend-Work.aspx July 10, 2009.

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Social Technology - Making Relationships More Personal Than Ever

Benjamin Lichtenwalner, 0 Comments

As the personal computer replaced typewriters and the Internet evolved into common use, more critics began to panic that we, as a society, would lose our human touch. After all, just how personal can interaction be through computer screens? One wonders if they thought the same of the telephone. Even a man I greatly admire, James A. Autry, a thought leader on servant leadership and remarkably successful business man, devoted an entire section in one of his books to the theme that technology negatively impacts the ability for personal interaction (and servant leadership) to be successful. James and many of these critics were right in their observations given the state of technologies at that time - the late 80's and early 90's. Before social technology hit rev 2.0, everything was static, there was limited conversation and nobody saw the Internet as a place for friends to connect. Instead, you had a mess of static webpages. These early websites closest thing to a personal touch was a bunch of personal data that was broadcast to anyone at all. The problem was, only a select network of individuals wanted to read these individual's broadcasts but there was no easily defined audience or targeting mechanism. That was then, this is now.

Then
Before Social Technology evolved into common place, in times that predate digital social networks, we had direct personal relationships based primarily on physical interactions. Those you knew living close to you, working in your office or family that visited semi-regularly were all in the know about your life's events. Even your closest friends from high school or college - the select few who kept you updated in Christmas letters or shared their updated contact information with each subsequent move. These individuals all provided "warm fuzzies" when you heard an update every couple of months.

If there were major life events, such as weddings, funerals or even the occasional reunion, you would even travel far to see those closest to you. You'd reconnect briefly, be amazed at how much had changed over the years and regret that you had not stayed in "closer contact". You'd promise to "do better this time" and maybe you would, for a couple of months at least, before the status quo returned and you'd meet up again at the next major life event....

And so it went for most of us. Sure, there were exceptions, those who were friends for life, those that didn't move far from home and made sure to visit everyone when they returned to visit, perhaps even the occasional high school "clique" that never ended. But as a whole, I suspect most of us experienced something like the above - only maintaining even semi-regular contact with a very small subset of friends and colleagues. However, modern evolutions in social technology have changed all this and flipped the coin completely. We now have the opportunity, through the technical empowerment of social technology, to make and maintain our relationships on a more personal level than ever before.

Now
It is easier than ever to stay connected or reconnect with friends and colleagues. A quick Google of someone's name is likely to identify a Facebook, MySpace, LinkedIn, Ning, Naymz or similar networking reference. Physical vicinity is almost irrelevant. When you meet at the life event, you exchange your preferred profile space, go home, link up and now you're getting daily one-liner updates from Twitter or a similar service. You suddenly realize that their child is the same age as yours or slightly ahead and, trusting them from the common bonds of your youth, may rely on them for advice. How did they get that thumb-sucking under control?

Perhaps you discover that your old college roommate went back for his law degree. As luck would have it, you needed someone to go over that new contract before you sign. Again, the common bond of trust is pre-existing and new business is drawn up with old friends. In the end, it becomes easier and easier to make ties with your personal life and professional roles. For some this may not be what they seek. Many people prefer a work-life balance, vs. a work-life alignment. But even if for purely personal reasons, the daily status updates, photo sharing and routine communication with friends becomes more simplistic and readily accessible.

Still Room For Improvement
Of course, social technology solutions are still far from perfect. Many of the social technology services are awkward on mobile devices. The proliferation of these technologies is still relatively limited and standards have not yet matured. In fact, the lack of connectivity for a majority of mobile devices or even decent user interfaces for many of those that are connected, limit the adoption rate of mobile social technology. Meanwhile, the elders of our society, the age group most unlikely to adopt new technologies, remain virtually untouched by social technology. However, as we mature as a society and more youth become adults and adults become elders, all familiar with these systems and solutions, the adoption rate will naturally expand accordingly. Finally, there remains too many competitors and redundant solutions. As competitors battle for market share (user base) and systems settle into niches, these standards will pan out as they do for all technologies. Before long, all these roadblocks will become speed bumps and social technology adoption and proliferation will complete.

How Do We, As Technology Leaders, Respond?
Great, so we recognize that social technology is making relationships more personal than ever before. We understand this brings a human touch back to the office that may have been lacking in the last decade. In fact, we may even see our friends and colleagues are more connected than ever. So what does that mean for you, as a technology leader? It means first and foremost that this is not a battle, it means that we need to leverage these resources ourselves and it means we need to align our business plans with the social technology present and future.

Not a Battle
How are you structuring your policies and security around social networking? Are you completely blocking Facebook and Myspace? What about LinkedIn and the more generally considered "professional sites"? How do you handle Ning, which consists of a mix of both personal and professionaly-focused networks? Sadly, the reality is there may be some increased security threats from these sites and so proper precautions should be taken. But if you think that your staff could only possibly use social networking and media sites for purely personal reasons, think again. Whether you immediately open up access to these resources for your employees or you plan for it in the future, only you can decide. One thing is certain though, social technology is not going away and it is an excellent resource for your employees - both personally and professionally. Consider shifting your policies from one of absolute opposition, to one of moderated temperance. Of course, excessive personal use that abuses corporate assets should always be addressed, but the line between personal and professional networking is a very gray one and difficult to define. Otherwise, employees that are completely blocked from such resources, intending to use it for professional networking purposes will feel stifled, lacking the tools they need to complete their job effectively and not empowered to perform their best.

Leverage These Resources Ourselves
Are you connected with social technology? How many friends do you have online? When was the last time you connected with your old colleagues? You know that position that you've been trying to fill for months? Having a solid network on LinkedIn, empowering you to query your most trusted advisers and former employees sure would be helpful. Imagine, with one message you could immediately ping most of your former colleagues and know immediately how any referrals you receive are connected to you.

Aligning Business Plans with Social Technology
Does the marketing plan at your company encompass how they plan to leverage social technology? If not, why not? Social Technology should be considered as regularly, if not more so, than print, television, email and web alone. Viral marketing is best and most cost effective online, something everyone wants to hear nowadays. Leveraging YouTube, product watch sites and email campaigns that don't stink of force-fed ads are all low cost solutions to their traditional counterparts. What about your hiring strategy? Be sure to know what the discussion boards say about you as a manager (check eBossWatch for example) and as an employer (what do the hiring site discussions say?). Are you polling your own network online for hiring? In every new major initiative, within your own department and beyond, consider how social technology can help (or even hurt, if not properly addressed) your plans.


Yes, not so long ago, the Internet was evil, out to destroy our society by disconnecting us from the human touch. As the underlying technology evolves, adoption rates grow and interfaces become more familiar though, it is clear that social technology solutions have made our relationships more personal than ever before. There remains opportunities for improvement, but the fears of the past are fading and the promise of the future for both personal and professional opportunities to connect with friends and colleagues is immense. As a technology leader in your organization, it is up to you to ensure your teams realize this wave and help make it work for you.

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Thanksgiving at the Office

Benjamin Lichtenwalner, 0 Comments

Thanksgiving is over. The turkey became Turkey sandwiches, the stuffing will remain for weeks and you're likely to run out of ice cream long before the leftover pie. So what do you have to be thankful for, besides lots of great leftovers? Like most people, you undoubtedly gave thanks for your family and friends, health and countless other personal blessings. But, did you give thanks for your professional interests as well? What about your team, customers, business partners and boss?

Did you give thanks for your team? What about that night when they stayed later than normal and cranked out the project just in time to meet the deadline that you committed them to? Did you thank them then? Did you thank them this weekend?

Did you give thanks for your customers? Remember the customer that signed a big deal just in time for you to meet your quarterly numbers? How did you show them your appreciation?

What about your business partners? Remember that Value-Added Reseller that warned you about the product's limitations before you wasted money on the wrong version? When did you thank them?

Finally, but certainly not least, did you thank your boss? Remember when she pushed you to meet that tight deadline that she committed you to? You worked hard, but met the deadline and the organization celebrated as a result. You got that award for going above and beyond. Your performance review looked great as a result. Maybe even that boss you did not like, the one that did not support your idea and created a real roadblock? You still succeeded though, in part because you were stronger for their resistance. Did you thank them at all?

When giving thanks, remember, time is more precious than money. "Thanks giving" does not require purchasing food or gifts. It does not mean you must sign a bonus check or necessarily commit to a raise (though it certainly helps). No, time is more precious than money. Stop by your team member's office, visit your business partner for lunch or take that time to email your old boss and let them know how they helped your career.

Yes, even this holiday season, regardless of our economic struggles, we have plenty for which we are thankful. Certainly family, friends, health and other blessings in our personal lives are reason for gratitude. Just do not forget to show your gratitude to those in your professional life as well. Even those that challenged you. Especially those that challenged you.
"Appreciate everything your associates do for the business. Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune."
- Sam Walton

On a personal Post Note. I want to thank that amazing team that knocked out a huge project, just in time for the Thanksgiving break. Now we all have reasons to give thanks for the incredible business results you delivered. Thank you all.

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Partying with the Macbook Air

Benjamin Lichtenwalner, 0 Comments

It's 9:30 PM, Saturday night. I am at a swanky New Haven, Connecticut party. The condo building is a an old industrial structure renovated into a hip urban, contemporary, retro-industrial living space. The apartment comes complete with walls of mixed bare brick, drywall, exposed infrastructure, tasteful, artistic lighting and elegant furniture.

My wife and I are here to celebrate a dear friend's birthday. We're surrounded by terrific people, good friends and a fantastic live band. Then I spotted it, the husband's gift to the birthday girl- a MacBook Air. I hadn't seen one up close and personal yet. "Can I play with it?" I asked, mumbling under my breath that she knows I am the "computer geek in the room". She laughs and agrees.

So here I sit in the corner of a dimly lit, great place surrounded by good people, music and food and I am blogging away on the new machine... this is bad. But, that said, I had to tell you all about this slick machine. It is well designed, I like the button response, the weight, display and sleek lines. In classic Apple fashion, it is a terrific combination of art and function. The only negative is the super-small keypad. There are a few too little function keys for my taste, but that's a minor price to pay for such a cool machine.

Okay, enough from me now. I need to get back to visiting with some great folks before everyone starts pointing and laughing at me. Oh yeah, and by the way, Happy Birthday Ayana!

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